Frequently Asked Questions
Everything you need to know about your Gramicci gear.
How do I know which size to order?
Gramicci products often use a unique sizing system. Most of our pants feature a 'Running Man' belt and a relaxed fit. We recommend checking the specific size guide on each product page to compare Japanese and US/EU sizing.
What is your return policy?
We accept returns on all unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days, while expedited options are available at checkout for faster delivery.
Are your materials sustainable?
We are committed to reducing our environmental impact. Many of our core products are now made from 100% organic cotton and recycled nylon to ensure durability without compromising the planet.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the time of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.